
| Jeff LeSueur has a BA from Dartmouth College and an MBA from New York University. He has spent the last thirteen years in the advancement of marketing automation applications, as director of database marketing for BMG Direct and in marketing, research, and development for SAS Marketing Automation since joining SAS in 2000. His breadth of product-related experience enables him to understand how marketers can benefit most from marketing automation. |
| Preface Overview PART 1: Marketing Financials Chapter 1 Profit and Loss Fundamentals Chapter 2 Profit and Loss Component Details Chapter 3 Managing the P&L Chapter 4 Measuring Marketing Effectiveness Chapter 5 Measuring Return on Investment Chapter 6 Marketing Financials Chapter 7 Improving Response: Modeling and Analytics Chapter 8 Creating a Marketing Financials Worksheet PART 2: Marketing Automation Chapter 9 Relevant Marketing Automation Information Chapter 10 Financial and Marketing Information Integration Chapter 11 Marketing Customer Information Chapter 12 Data Acquisition, Storage, and Retrieval Chapter 13 Data Warehouse Hardware and Software Configuration Chapter 14 Making Information Useful: Access, Delivery, and Organization Chapter 15 Information Map Chapter 16 Using Information Chapter 17 Response Testing Chapter 18 Modeling PART 3: Advanced Topics Chapter 19 Optimizing Contact Strategy Chapter 20 Strategic Marketing Conclusion Index |
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