| Introduction PART I: PRESENTATION AND DISCUSSION RESOURCES 1. Conditions That Hinder Effective Communication J. William Pfeiffer 2. The Lost Art of Feedback Hank Karp 3. The Influence Continuum Marlene CaroseUi 4. Communicating Communication J. Ryck Luthi 5. TheJohari Window: AModel for Eliciting and Giving Feedback Philip G. Hanson 6. Using Personality Typology to Build Understanding Toni La Motta 7. Communicating Organizational Change: Information Technology Meets the Carbon-Based Employee Unit Joseph G. Wojtecki, Jr., and Richard G. Peters 8. Confrontational Communication Merna L. Skinner 9. Assertion Theory Colleen Kelley 10. E-Mail Basics: Practical Tips to Improve Communication Kristin J. Arnold PART 2: EXPERIENTIAL LEARNING ACTIVITIES (ELAs) ELA Section 1: Personal Communication Skills 1. In Other Words: Building Oral-Communication Skills Editors 2. Poor Listening Habits: Identifying and Improving Them Joseph Seltzer and Leland Howe 3. Mixed Messages: A Communication Experiment Branton K. Holmberg and Daniel W. Mullene 4. Gestures: Perceptions and Responses SteUa Lybrand Norman 5. Time Flies: Negotiating Personal Effectiveness Through Assertion Michael Lee Smith 6. Resistance: A Role Play H.B. Karp 7. Seeing Ourselves As Others See Us: Using Video Equipment for Feedback GiUes L. Talbot 8. Your Voice, Your Self: Improving Vocal Presentations Taggart Smith 9. E-Prime: Distinguishing Facts from Opinions GiUes L. Talbot 10. Speed Up! Increasing Communication Skills Marlene Caroselli ELA Section 2: Oganizational Communication Issues 1. One-Way, Two-Way: A Communication Experiment Adapted from H. J. Leavitt 2. Pass It On: Simulating Organizational Communication Linda Costigan Lederman and Lea P Stewart 3. Red Light/Green Light: From Fear to Hope Niki Nichols 4. Blivet: A Communicat 0n Experience Ken Myers, Rajesh Tandon, and Howard Bowens, Jr. …… |
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