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绩效管理革命The Performance Management Revolution : Business Results Through Insight and Action

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绩效管理革命The Performance Management Revolution : Business Results Through Insight and Action

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作 者:HowardDresner 著

出 版 社:

出版时间:2007-11-1

I S B N:9780470124833

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内容简介

The Performance Management Revolution shows you how your business can get prepared for the future—transforming strategies into plans, plans into actions, and actions into results. Written by Howard Dresner, a worldwide authority in the area of business intelligence and performance management, this lucid book offers great insight into strategies that any company interested in improving its business performance and accountability could adopt. This visionary book provides an intelligent framework toward the path to better performance through insight and action.

作者简介

HOWARD DRESNER is President of Dresner Advisory Services, LLC, an independent advisory firm, and is a recognized authority in the areas of business intelligence and performance management. Prior to his new venture, he spent thirteen years at Gartner, where he was a research fellow and lead analyst for business intelligence and served as chief strategy officer at Hyperion until the recent Oracle acquisition.

目录

Foreword
Preface
Acknowledgements
Part I A Call to Arms
 Chapter 1 The Need for Change
 What's Wrong with this Picture?
  A Simple Model for a Simple Business
 Chapter 2 A Model for a Modern Management
 System
  Connecting the Cycle
   Rationalization
   Commitment
  Tracking
  Perspective
  Problems with the Status Quo
  Toward Better Processes: EPM and an
  EPM System
  The Management System at GreenCo
   Vision and Strategy
   Goals and Objectives
   Execution
   Evaluation
 Chapter 3 The Role of EPM
  EPM and Planning
   Unified Planning
   Dynamic, Real-Time Updates
   Multitiered Aggregation and Granularity
   Integration with Enterprise Application and Data Sources
  Translation between Financial and
  Operational Metrics
 Enhanced Creation and Management of
  "What-lf" Models
  Planning as a Driver of Process Change
  EPM and Compliance
  Leveraging Compliance to Improve Performance
  How EPM Works from a User's Perspective
  Drivers of EPM Adoption
   Modeling as the Key to a Successful
    Growth Strategy
  A Broad Range of Motivations
  Toward Greater Accountability
 Chapter 4 Barriers to EPM Adoption
  A Multitude of EPM Approaches
  One Size Fits All
   A Thousand Flowers Bloom
   The Middle Ages
   Other Bad Behaviors
   Utopia
  Current State of EPM Tools and Technologies
PART TWO PREPARING FOR BATTLE
 Chapter 5 Draw an Accountability Map
 Using an Accountability Map as a Consensus-
  Building Tool
 Chapter 6 Achieve Information Democracy
 Chapter 7 Build an EPM Center of Excellence
 Why You Need a Center of Excellence
  First Steps
  Roles and Responsibilities
  Reporting Structure
  Required Skills
  Funding
  Tasks
  Sustaining a Center
  Relating to Other Initiatives
  It's Worth It
 Chapter 8 Standardize and Consolidate EPM Tools
 Standardization
  Consolidation
Chapter 9 Deploy a EPM System
EPM System Components
EPM Applications
  ……
 Chapter 10 Comprehensive View of Performance Management
Part III Let the Revolution Begin
 Chapter 11 Determine Your Immediate Priorities
 Chapter 12 A Model BPM Methodology
 Chapter 13 Measuring Outcomes
Afterword
Appendix
Index

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