| 作者简介： Dave Anderson has led some of the nation's most successful car dealerships and is President of Dave Anderson'sLearn to Lead and LearnToLead.com, a Web site that provides free training resources to thousands of people in more than forty countries. He is also the author of If You Don't Make Waves, You'll Drown; Up Your Business!; and How to Deal with Difficult Customers, all from Wiley. |
| Acknowledgments. About the Author. Introduction. Round One. Look in the Mirror. Round Two. Understand the Truth about Titles. Round Three. Balance Solid Management Skill with Strong Leadership Ability. Round Four. Create a Winning Workplace Environment. Round Five. Become a Powerful Motivator. Round Six. Train and Coach Your People to Reach Their Fullest Potential. Round Seven. Create a Dynamic Vision and Strategy for Your Organization. Round Eight. Hold People Accountable for Results. Round Nine. Deal Effectively with Poor Performers. Round Ten. Knockout Summary for Follow-Through. Bibliography. Index. |
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