
| James P. Clements is the Vice President for Economic and Community Outreach at Towson University and the Robert W. Deutsch Distinguished Professor of Information Technology. He previously served as the executive director of the Center forApplied Information Technology and the Chair of the Department of Computer and Information Sciences at Towson University. He holds an M.S. and a Ph.D. in operations analysis from the University of Maryland Baltim.. << 查看详细 |
| part 1 the life of a project. 1 project management concepts attributes of a project project life cycle the project management process benefits of project management summary questions world wide web exercises case study #1 a not-for-profit organization case study #2 e-commerce for a small supermarket 2 needs identification needs identification project selection preparing a request for proposal soliciting proposals summary questions world wide web exercises case study #1 a midsize pharmaceutical company .case study #2 transportation improvements 3 proposed solutions pre-rfp/proposal marketing bid/no-bid decision developing a winning proposal proposal preparation proposal contents technical section management section cost section pricing considerations proposal submission and follow-up customer evaluation of proposals types of contracts fixed-price contracts cost-reimbursement contracts contract provisions summary questions world wide web exercises case study #1 medical information systems case study #2 wedding planner 4 the project planning the project managing risk risk identification risk assessment risk response planning risk monitoring performing the project controlling the project terminating the project internal postproject evaluation customer feedback early project termination summary questions world wide web exercises case study #1 an electronics manufacturing company case study #2 factory expansion project part 2 project planning and control 5 planning project objective work breakdown structure responsibility matrix defining activities developing the network plan network principles preparing the network diagram planning for information systems development an is example: internet applications development for abc office designs project management software summary questions world wide web exercises case study #1 a not-for-profit medical research center case study #2 the wedding appendix microsoft project 6 scheduling activity duration estimates project start and finish times schedule calculations earliest start and finish times latest start and finish times total slack critical path free slack scheduling for information systems development an is example: internet applications development for abc office designs (continued) project management software summary questions world wide web exercises case study #1 a not-for-profit medical research center case study #2 the wedding appendix #1 probability considerations appendix #2 the microsoft project 7 schedule control project control process effects of actual schedule performance incorporating project changes into the schedule updating the project schedule approaches to schedule control schedule control for information systems development.. an is example: internet applications development for abc office designs (continued) project management software summary questions world wide web exercises case study #1 a not-for-profit medical research center case study #2 the wedding appendix #1 time-cost trade-off appendix #2 microsoft project 8 resource considerations resource-constrained planning planned resource utilization resource leveling resource-limited scheduling project management software summary questions world wide web exercises case study #1 a not-for-profit medical research center case study #2 the wedding appendix microsoft project 9 cost planning and performance project cost estimates project budgeting allocating the total budgeted cost developing the cumulative budgeted cost determining actual cost actual cost committed cost comparing actual cost to budgeted cost determining the value of work performed cost performance analysis cost performance index cost variance cost forecasting cost control managing cash flow project management software summary questions world wide web exercises case study #1 a not-for-profit medical research center case study #2 the wedding appendix microsoft project part 3 people: the key to project success 10 the project manager responsibilities of the project manager planning organizing controlling skills of the project manager leadership ability ability to develop people conmmnication skills interpersonal skills ability to handle stress problem-solving skills time management skills developing the skills needed to be a project manager delegation managing change summary questions world wide web exercises case study #1 codword case study #2 a growing e-business company 11 the project team project team development and effectiveness stages of team development and growth the effective project team barriers to team effectiveness being an effective team member team building ethical behavior conflict on projects sources of conflict handling conflict problern solving a nine-step approach to problem solving brainstorming time management summary questions world wide web exercises case study #1 rd processing case study #2 team problems 12 project communication and documentation personal communication oral communication written communication effective listening meetings types of project meetings effective meetings presentations preparing for the presentation delivering the presentation reports types of project reports preparing useful reports project documentation and controlling changes summary questions 140rid wide web exerdses case study #1 office communications case study #2 international communications 13 types of project organizations functional-type organization project-type organization matrix-type organization advantages and disadvantages functional organization structure project organization structure matrix organization structure summary questions world wide web exercises case study #1 multi projects case study #2 manufacturing divisions appendix a project management software project management software features criteria for selecting project management software advantages of using project management software concerns about using project management software project management software vendors summary questions world wide web exercises appendix b project management organizations appendix c project management world wide web sites appendix d abbreviations references reinforce your learning answers glossary index... |
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