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| JOE STENZEL is a full-time ontogenist who has worked as editor in chief of the Journal of Strategic Performance Management and Cost Management, two Warren, Gorham, and Lamont periodicals, since 1997. During that same interval, he has written three books for John Wiley & Sons: Essentials of Cost Management, From Cost to Performance Management, and CFO Survival Guide.
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| Preface About the Contributing Authors Chapter 1: Harnessing IT to Drive Enterprise Strategy Chapter 2: Architecture, Portfolio Management, Organizational Development—Integrated Foundations for Strategy Realization Chapter 3: A Strategically Focused, Tactically Agile IT Organization Chapter 4: The Sum of IT Can be Greater than its Parts Chapter 5: IT Performance Management Using the Balanced Scorecard Chapter 6: How to Measure and Manage Customer Value and Customer Profitability Chapter 7: Consider the Outsource: Right from the Start Chapter 8: Managing for Returns on IT Investments Index |
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