
| JOHAN WALLIN, who started his career as a marketing executive, is now managing partner of Synocus Group, an international consulting company with offices in Helsinki, Shanghai and New York. He co-authored the book Prime Movers with Professor Rafael Ramírez in 2000, and has published a number of articles on customer orientation and capability building. |
| Acknowledgments Introduction Part I: Conditions for Prime Movership 1 Value-Creating Capabilities 2 Focus on Learning 3 Orchestrating Leadership Part II: Learning Contexts 4 Information Acquisition 5 Problem Solving 6 Co-Experiencing 7 Insight Accumulation 8 Transitional Objects Part III: Building Capabilities 9 Core Resources 10 Offering Concepts 11 Customer Interactions 12 Value ConstellationsConstellations 13 The IOCC Framework Part IV: The Leader as Orchestrator 14 The Leader as Conductor 15 The Leader as Architect 16 The Leader as Auctioneer 17 The Leader as Promoter 18 Thriving, Aware, and Engaging Epilogue The Business Idea The Business Leader as Statesman Orchestration and the World of People Notes References Index |
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