| Preface Introduction PART 1 PEOPLE 1 Get Out of the Office and Circulate Among the Troops 2 Build Strong Alliances 3 Persuade Rather Than-Coerce PART 2 CHARACTER 4 Honesty and Integrity Are the Best Policies 5 Never Act Out of Vengeance of Spite 6 Have the Courage to Handle Unjust Criticism 7 Be a Master of Paradox PART 3 ENDEAVOR 8 Exercise a Strong Hand-Be Decisive 9 Lead by Being Led 10 Set Goals and Be Results-Oriented 11 Keep Searching Until You Find Your "Grant" 12 Encourage Innovation PART 4 COMMUNICATION 13 Master the Art of Public Speaking 14 Influence People Through Conversation and Storytelling 15 Preach a Vision and Continually Reaffirm It Epilogue Notes Bibliography Index |
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